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Українська (Україна)
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  1. FAQ
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FAQ

General

  • How can this platform help?
  • Who can get help here?
  • Do you or your platform charge money for your services?
  • Are there any limitations to who can use the platform (nationality, gender, etc)?
  • I want to offer free accommodation to people in need. How can I do that?
  • Can I share information about your project with my community / in social media?
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Safety

  • How to stay safe and not become a victim of human trafficking
  • I received requests for money. What should I do?
  • How do I protect myself from scammers?
  • How do I know that the message I received is from a real refugee?

Refugees

  • UK Host Asked Guests to Leave — What to Do?
  • How can I contact a host?
  • What if I can't connect with the host or they're not responding?
  • A host I'm talking to is asking for intimate details/money/sexual favours in exchange for my stay. What should I do?
  • Do I have to be verified or confirm my identity to start using the platform and find shelter?

Hosts

  • How to update or remove my listing?
  • I filled in the form, but cannot see myself on the map. Where is my pin?
  • I no longer can host people. What should I do?
  • I can not host anyone, but I want to help the Ukrainian people. What do you recommend?
  • Do hosts get paid for housing refugees?
  • Can I register as a host if I don't have any social media accounts?
See all 10 articles

Useful information

  • Prosthetics and rehabilitation
  • Evacuation
  • Humanitarian Aid
  • Accommodation
  • Psychological Support
  • Legal Aid
See all 9 articles

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